Ipoteca Control Support
For technical issues or questions about how the app works, email:
Information to include
- device model and operating-system version;
- the app screen where the issue occurs;
- the steps needed to reproduce it.
Do not send names, account numbers, customer identifiers, bank credentials, bank documents or real mortgage values. Use synthetic data in screenshots.
Scope of support
Support covers the operation of the app. It does not provide financial advice or confirm a bank's internal rules and calculations.